Enterprise-grade protection, scaled to fit — and priced for a real small-business budget. Retailers, nonprofits, professional-services firms, construction, real estate, and food service across Central and Southeast Arkansas get the fundamentals done right: managed IT, layered cybersecurity, tested backups, email security, and a real Arkansas technician who answers the phone. No in-house IT department required. No enterprise complexity. No surprise invoices.
The same protection a large company runs — EDR, MFA, managed firewall, email security, tested backups, 24/7 monitoring, and staff training — right-sized and flat-rate-priced for a business with 5 to 50 employees. We become your outsourced IT department: helpdesk when things break, monitoring so they break less, and a real Arkansas technician who answers the phone. A team's worth of coverage for less than one in-house hire — locally based, serving Arkansas since 2008.
If any of these describe your situation, you don't need a bigger IT budget — you need the fundamentals done right. That's our whole job.
Small and mid-sized businesses account for a large share of all cyberattacks, and roughly 60% of small companies that suffer a major breach are out of business within six months. Attackers target SMBs precisely because they're more likely to be under-protected — which is exactly the gap we close. Source: Verizon Data Breach Investigations Report.
You send a request. Silence. Hours later somebody half-fixes it. Meanwhile your team is stuck and you're losing money by the minute. You're paying for support you can't actually reach — and you're one bad day away from being completely stranded if that one person disappears.
That's exactly what attackers count on. Most small-business breaches aren't masterminds — they're automated bots scanning for the easy door: an un-patched computer, a reused password, a staffer who clicks a fake invoice. No antivirus alone stops it anymore. And a single ransomware hit can end a small business that doesn't have tested backups.
The questionnaire used to be a page. Now it demands MFA everywhere, EDR, tested backups, email filtering, and an incident-response plan — and your honest answer to half of them is "I think so?" Answer wrong and the premium jumps or the application gets declined. You need someone to actually implement the controls and document them, not just check a box and hope.
A full-time IT hire in Arkansas runs well into the tens of thousands a year — plus benefits, plus the gap when they're out sick or on vacation, plus the reality that no one person can do helpdesk, security, projects, and strategy all at once. For a fraction of that, you get our whole team: helpdesk, monitoring, security, backups, and a real technician on the phone. That's the math that brings most small businesses to us.
The fundamentals, done right and maintained — so you can stop thinking about IT and get back to running your business.
We become your whole IT team: helpdesk when something breaks, proactive monitoring so it breaks less, patching, hardware and software management, vendor coordination, and a real Arkansas technician who answers the phone during business hours. A team's worth of coverage for less than the cost of one in-house hire — and never dependent on a single person.
The same categories of protection a large company runs, scaled to fit: endpoint detection and response (EDR) on every computer, multi-factor authentication, managed firewall, web and DNS filtering, and 24/7 monitoring. Antivirus alone stopped being enough years ago — we layer defenses so one failure doesn't become a breach.
Email is how most attacks start — fake invoices, fake bosses, fake delivery notices, fake password resets. We deploy advanced threat protection, spam and impersonation filtering, and security-awareness training so your team learns to spot the scams that get past the filters. The single highest-return security investment a small business can make.
The difference between a bad afternoon and a closed business. Encrypted off-site backups with documented restore testing (so you actually know your data comes back), plus a recovery plan for the worst case. For a small business, untested backups are the same as no backups — we test ours so you don't find out the hard way.
Email, Teams, SharePoint, OneDrive — set up securely, licensed right-sized so you're not overpaying, hardened with MFA and the security settings most setups skip, and backed up (Microsoft doesn't back up your data for you the way most owners assume). One vendor for your cloud, your security, and your support.
If you take credit cards, we harden the technical environment for PCI-DSS — segmentation, secure Wi-Fi, MFA, patching. And whatever your industry, we implement and document the controls cyber-insurance underwriters now require, so your renewal is a non-event instead of a scramble. We work alongside your processor and insurer; we own the technical side.
Most small businesses don't have a heavy regulator — but they still run into card rules, insurer demands, and baseline security expectations. Here's where we fit on each.
The one-person IT guy is fine until he's unreachable. The national MSP routes you through a call center. Here's the local middle path.
| Mansour's | One IT Guy / Break-Fix | National MSP / Call Center | |
|---|---|---|---|
| Answers the phone during business hours | Real Arkansas technician | When he's free | Ticket queue · tier-1 script |
| Same-day on-site when something breaks badly | Yes · 10 Arkansas counties | If he's local and available | Out-of-state · remote-only |
| Layered cybersecurity (EDR, MFA, monitoring) | Standard · enterprise-grade, scaled | Often just antivirus | Yes · but generic |
| Tested, documented backups | Yes · restore-tested | "It's backing up, I think" | Depends on plan tier |
| CISSP-led security leadership | Founder-held credential | Rare | Somewhere in the org |
| Coverage doesn't vanish on vacation / sick days | Whole team behind you | One point of failure | Team · but impersonal |
| Flat-rate, predictable pricing | Yes · no surprise invoices | Hourly · unpredictable | Tiered · add-ons add up |
| Cyber-insurance & PCI readiness support | Implemented & documented | Usually not | Sometimes · at a price |
| Knows you by name, not account number | Local · personal | Yes | No |
| Founder is an Amazon-published cybersecurity author | Yes · Cyber Fortresses | No | No |
No tech jargon. No pressure. Just a clear path from broken to handled.
A quick conversation to understand your business — how many people, what you run, what's breaking, what's keeping you up at night, and whether your backups and security are where they should be. You talk to a real Arkansas technician, not a salesperson. You leave with a clear sense of where you stand. No pressure if it's not a fit.
We propose a flat-rate plan sized to your number of users and devices and the level of security you actually need — not a one-size-fits-all package. You see the monthly number before you commit, and you know exactly what's covered. No hourly bait-and-switch, no mystery line items.
From day one, your phone gets answered, your network gets watched 24/7, your backups get tested, and your security runs in the background. We onboard without disrupting your operations, and you stop losing hours to broken tech. One local team for all of it. Institutional knowledge stays in one place.
Three Google reviews from Arkansas businesses that brought us in to handle their IT and cybersecurity.
"When we experienced an email breach, their team responded the same day, resolved the issue promptly, and gave us the confidence to entrust them with all our IT needs. We had never worked with an IT firm before, and now we can't imagine needing anyone else."
"We had a serious issue at our office when someone accidentally clicked a bad link in an email. We called Mansour's Computer Solutions and they were amazing. They showed up fast, found the issue right away, and got everything cleaned up and back to normal — and made sure there was nothing left behind that could harm us later."
"Our accounting firm in White Hall, Arkansas chose Mansour's Computer Solutions to handle our cybersecurity onboarding, and the experience was outstanding. They took the time to understand how we store and access sensitive client data, then implemented multiple layers of protection to keep our systems safe from hackers."
Yes, and more than most owners realize. The Verizon Data Breach Investigations Report consistently finds that a large share of breaches hit small and mid-sized businesses, precisely because attackers know SMBs often lack the layered defenses larger companies have. Most attacks aren't targeted masterminds — they're automated, opportunistic, and looking for the easy door: an un-patched computer, a reused password, a staff member who clicks a fake invoice. We close those easy doors with the same controls the big companies use, scaled to your size and budget.
It means you get the same categories of protection a large company runs — endpoint detection and response (EDR), multi-factor authentication, managed firewall, email threat protection, off-site backups, 24/7 monitoring, and security-awareness training — but right-sized and flat-rate-priced for a business with 5 to 50 employees. You don't need a six-figure security budget or an in-house IT department to have real, layered protection. You need the right controls configured correctly and maintained, which is exactly what we do.
Yes — that's the most common arrangement for our small-business clients. We become your outsourced IT department: helpdesk when something breaks, proactive monitoring so things break less, security running in the background, backups tested on a schedule, and a real Arkansas technician who answers the phone. You get a team's worth of coverage for less than the cost of a single in-house hire, and you're never dependent on one person who might quit, get sick, or go on vacation.
On the IT side, yes. If your business accepts cards — retail, restaurant, service shop, online — you're subject to PCI-DSS. We harden the technical environment around it: network segmentation so card systems are isolated, secure Wi-Fi, MFA, patching, and the documentation your payment processor or acquiring bank asks for on the annual self-assessment questionnaire (SAQ). We work alongside your payment processor and (where applicable) a QSA — we own the technical controls; they own the formal attestation.
Yes — this is one of the most common reasons small businesses call us. Cyber-insurance questionnaires now demand MFA everywhere, EDR, tested backups, email filtering, patch management, and an incident-response plan. Answer "no" to enough of them and your premium jumps or your application is declined. We implement the controls the questionnaire asks about, document them so you can answer truthfully and confidently, and keep them current so next year's renewal is a non-event.
A wide range across Central and Southeast Arkansas: retailers and e-commerce shops, restaurants and food-service operators, nonprofits and churches, professional-services firms (consultants, agencies, engineering, architecture), construction and contracting companies, real-estate and property-management offices, and family-owned businesses of every kind. Some have specialized compliance needs (which is when we point them to our industry-specific pages), but most just need dependable, secure, fairly-priced IT from a local team that answers the phone.
Flat-rate and predictable — no surprise hourly invoices, no bait-and-switch. We scope your environment on a free 10-minute discovery call, then propose a plan sized to your number of users and devices and the level of security you need. You know the monthly number before you sign, and it covers the ongoing work (monitoring, helpdesk, security, backups) so a bad month doesn't become a bad bill. We'll walk through the specifics on the call.
When something breaks badly, a real Arkansas technician can drive to your door — usually the same day — instead of routing you through an out-of-state call center and a ticket queue. We answer the phone during business hours, we know the local landscape, and you're a name to us, not an account number. Being local also means we understand the realities of running a small business in Arkansas: the budgets, the seasons, the way word-of-mouth works here. We've been doing it since 2008.
In one quick call you'll walk away with: (1) where your current IT is leaking time, money, or risk, (2) what a fix looks like for a business your size, and (3) whether Mansour's is the right fit. Real Arkansas technician on the call — not a salesperson.
