Do you handle migrations between Microsoft 365 and Google Workspace?
Yes — in either direction. We migrate from Google Workspace to M365, from M365 to Google Workspace, plus from on-premises Exchange (2013, 2016, 2019), legacy IMAP / POP systems (GoDaddy, Rackspace, your old ISP), and tenant consolidations. We use Microsoft's and Google's official tools where possible, plus BitTitan, SkyKick, or CloudFuze for trickier migrations. Mailboxes, calendars, contacts, shared mailboxes / Shared Drives, distribution groups, OneDrive or Drive files, SharePoint sites or Google Sites, Teams or Meet content — all migrated, with cutover scheduled after-hours so your staff arrives Monday morning to a working inbox.
Will my email be down during the migration?
No. We do staged migrations with mail-flow coexistence so messages keep flowing during the transition. For a typical 25-user migration we sync mailbox content in the background over 5–10 days, do a final delta sync the evening of cutover, switch MX records overnight, and your team starts the next workday on the new platform with their full mailbox, calendar, and contacts intact. Total user-visible downtime is usually under 15 minutes.
What does "tenant hardening" actually mean for M365 and Workspace?
Both platforms ship with most security features off or set to minimum. Tenant hardening means turning on the right ones. For Microsoft 365: MFA enforced on every user (no executive exemptions), Conditional Access policies, Anti-Phishing / Safe Links / Safe Attachments, impersonation protection, audit logging, legacy-auth blocked (POP / IMAP / basic), Data Loss Prevention. For Google Workspace: 2-Step Verification enforced on every user, Context-Aware Access policies, advanced phishing and malware protection in Gmail, Drive DLP, Drive Trust Rules for external sharing, login challenge for high-risk events, Admin audit log retention. Most tenants on either platform have less than half of this configured.
Does Microsoft or Google back up my data?
No — and both vendors are explicit about this in their service agreements. Microsoft and Google replicate your data for availability (so a regional outage doesn't lose it) but neither keeps point-in-time backups you can restore from if a user deletes a mailbox, a ransomware event encrypts OneDrive or Drive, or an admin misconfigures a retention policy. After the recycle bin / Vault retention window expires, the data is gone. Cloud-to-cloud backup is the only fix — for both M365 and Workspace tenants. Covered in detail on our Data Backup & Recovery page — pricing scoped on the discovery call.
Can you help us stop overpaying on licenses?
Yes — license right-sizing is one of the first things we look at, on either platform. Most clients have a mix of M365 Business Basic / Standard / Premium / E3 / E5 (or Google Workspace Business Starter / Standard / Plus / Enterprise) plus add-ons that nobody documented when they were assigned. We run a license utilization report (who has what, who uses what), identify users on premium tiers who only use email (a $57/mo M365 E5 or $30/mo Workspace Enterprise Plus when a $12.50 plan would do), reclaim licenses for terminated staff that still have seats, and consolidate. Typical savings are 15–30% in year one — usually enough to pay for our administration fee.
How do you handle Teams, Meet, SharePoint, and Drive without it becoming a mess?
With governance. Teams, Meet, SharePoint, and Drive without governance turn into hundreds of orphaned channels and spaces, abandoned sites and Shared Drives, files duplicated across OneDrive / SharePoint / Drive, and external sharing links that outlast the employee who created them. We deploy with a documented naming convention, lifecycle policies (auto-archive after inactivity), restricted creation (only IT or designated owners can spin up new Teams or Shared Drives), reviewed external sharing, and quarterly cleanup. Boring, but it's the difference between collaboration being your productivity tool and collaboration being your second IT problem.
Do you support Microsoft 365 Copilot and Gemini for Google Workspace?
Yes — both. Microsoft 365 Copilot and Gemini for Google Workspace are covered in depth on our AI Services page. The short version: before you turn either on, the underlying SharePoint / OneDrive or Drive permissions need to be cleaned up (Copilot and Gemini can surface any file the user technically has access to, including documents shared too broadly years ago), data classification and sensitivity labels or Drive Labels should be in place, and a use policy should define what's allowed. We do all of that as part of a Copilot or Gemini deployment, then enable tenant-wide or pilot-group at a time.
How much does Microsoft 365 or Google Workspace administration cost?
Administration scales with security depth on either platform. The core tier covers user lifecycle, license assignment, and mailbox / Teams / Meet / SharePoint / Drive support. The full-hardening tier adds Conditional / Context-Aware Access, anti-phishing tuning, DLP rules, sensitivity labels or Drive Labels, monthly audit-log review, Copilot or Gemini governance, and platform security stack tuning (the right tier for regulated industries). One-time migrations are priced separately as fixed-fee projects. Your administration model, license coordination, and migration scope are all walked through on the free 10-minute discovery call — no commitment, no pitch.