How familiar is your team with DFARS, NIST SP 800-171, and CMMC?
We're familiar with the basics — DFARS clause 252.204-7012 requires defense contractors handling Controlled Unclassified Information (CUI) to implement the 110 security controls in NIST SP 800-171, and CMMC is the program that verifies it. We're not your CMMC Registered Practitioner, C3PAO assessor, or NIST 800-171 consultant. What we are is the IT and security team that works alongside your firm's CMMC consultant or assessor — we own the technical safeguards (access control, encryption, MFA, audit logging, network segmentation, backup, endpoint protection) those professionals map to the 800-171 controls; they own the System Security Plan, the POA&M, and the assessment response.
What does OT/IT segmentation actually mean for my plant?
Your plant runs two very different networks that often get wired together by accident over the years: Operational Technology (OT) — the PLCs, HMIs, SCADA systems, CNC machines, and sensors that run the production floor — and Information Technology (IT) — the office computers, email, ERP, and file servers. OT/IT segmentation means putting a controlled boundary between them so a ransomware infection in the office can't jump to the production line (and vice versa). We design the segmentation, deploy the firewalls and VLANs that enforce it, lock down the remote-access paths vendors use to service equipment, and document it the way your cyber-insurance underwriter and any CMMC assessor want to see.
What ERP and manufacturing systems have you supported on the IT side?
On the IT and infrastructure side: NetSuite, SAP Business One, Epicor, Sage 100, Microsoft Dynamics 365 Business Central, Acumatica, Plex, and various MES (manufacturing execution system) and QuickBooks Enterprise Manufacturing deployments. We don't replace your ERP vendor's implementation team — we work alongside them on the IT plumbing: server and bandwidth sizing, firewall rules, MFA enrollment, single sign-on, certificate management, off-site backup integration, endpoint security on the workstations and shop-floor terminals that touch the ERP, and the segmentation that keeps production systems appropriately separated from corporate IT.
How do you keep ransomware from shutting down our production line?
Production downtime is the most expensive failure mode in manufacturing — every hour the line is stopped is lost revenue that can't be recovered. Our defenses are layered: OT/IT segmentation so an office infection can't reach the production floor, encrypted off-site backups with documented restore testing (so you actually know your systems come back), endpoint detection and response on every workstation and server, email advanced threat protection, MFA on every account and remote-access path, locked-down vendor remote-access (the #1 way attackers reach OT environments), and a documented incident-response runbook so the first four hours of an event are decisive rather than chaotic.
We're a sub-tier supplier to a prime defense contractor. Can you help us meet flow-down requirements?
Yes, on the IT and security side. When a prime contractor (or a higher-tier sub) flows down DFARS and CMMC requirements to you, you inherit the obligation to implement NIST SP 800-171 controls on the systems that touch Controlled Unclassified Information. We work alongside your CMMC consultant to implement the technical controls (access control, encryption, MFA, audit logging, media protection, system monitoring, segmentation), document the configurations for your System Security Plan, and help you maintain them over time. The consultant owns the SSP, the POA&M, and the assessment strategy — we own the technical implementation that makes the controls real. Many LRAFB-adjacent Arkansas suppliers are working through exactly this.
What's your role if we have a breach or suspected breach?
We're the technical first-responders. On suspected breach: contain the scope (isolate affected systems — critically, isolate OT from IT before the infection spreads to the production floor), preserve forensic evidence, change credentials, identify what data was accessed and by whom, document the timeline, and provide the technical record your leadership and outside breach counsel need. For DoD-contract facilities, DFARS 252.204-7012 requires reporting certain cyber incidents to DoD within 72 hours — we make sure your CMMC consultant and counsel have the technical detail they need to meet that window. We don't make the reporting determination; that's your consultant and counsel.
Do you provide manufacturing-specific staff training and phishing simulations?
Yes. Generic phishing-simulation content catches some attacks but misses the manufacturer-specific ones: fake purchase-order notifications, fake supplier-invoice updates, fake shipping/logistics alerts, fake equipment-vendor service requests. We build phishing simulations around the scenarios your plant actually sees, document training records (so they're available for your cyber-insurance review or CMMC assessment), and report measurable improvement in your team's detection rate over time. We also account for the reality that much of your workforce is on the floor, not at a desk — training has to work for shift workers, not just office staff.
How are you different from a manufacturing-IT consultancy?
Most manufacturing-IT or CMMC consultancies deliver a written assessment, a System Security Plan, and an invoice, then leave you to find an MSP to actually implement and operate the controls. We're the operator — we do the IT and security work day-to-day, alongside whatever CMMC consultant or NIST 800-171 assessor your facility uses for the regulatory interpretation and documentation. Plus we're locally based in Arkansas with same-day on-site response across 10 counties — which matters a lot when a plant network goes down and the line is stopped — not a national consultancy billing $300+/hour out of a different time zone.